Returns & Exchange Policy
Return & Exchange Policy
We will accept items for exchange or return for full credit within 7 days from the date of receipt.
This creates more confidence for the customer to place an order with us. If you receive a damaged product for accessories products during open box delivery, your order is refundable, but if you receive a damaged product for food products, your product will be replaced within 3 days and not refunded Will be done. Once you have accepted an open box delivery, . In such cases, these category-specific replacement general terms will apply.
Returns Address
Plot No -28 Basement, Block 7, Sector 5,
Rajendra Nagar, Opp. Metro Pillar No.- 222,
Nearby Vishal Mega Mart, Sahibabad,
Ghaziabad, Uttar Pradesh – 201005
If you have received an incorrect or damaged item, please contact us at support@petscareapp.in
or phone us at 0120-4929507
We will issue you a return label to ship the item back and discuss how we can correct the problem.